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When people leave an organisation, george naylor associates are an impartial third party who can really help employees give truthful feedback in either telephone, online or paper based exit interviews.
We can help you improve employee retention and engagement by:
- Finding out why employees leave*
- Establishing whether they are moving to work with your competitors – and if so why?
- Spotting trends in causes connected with length of service, promotion, legislation or terms and conditions
- Getting feedback on company operations and policies to spot any areas needing improvement within specific departments
- Getting feedback on the successes too, you and your team need to know when you do things well too!
- Gathering information on how employees perceive the:
- Environment
- Management
- Work
- Company
- Compensation / Benefits
- Safety
- Reducing the risk of tribunal cases by checking that race, gender, age or safety had no part to play in their decision to leave (we notify you immediately if it did)
- Answering any questions that the employee might have
- Settling arrangements for the return of company equipment
- Reminding the employee of his or her confidentiality obligations
- Leaving the employee with a positive image of the company, an advocate of your business
We deliver powerful and fully bespoke reports via a secure online web portal which can be accessed by anyone in your organisation with the relevant security clearance. What this means in practice is that many different departments have access to a regular up to date exit report which is tailored to help them carry out their role.
We constantly monitor and update both the system itself, the questions we ask and the reporting software so that as things change in your business, your exit interviews reflect it. Our clients regularly request new reports for senior management who might want to investigate new trends or put the data to new uses. These amendments are always included and are free of additional charge.
* We don't use a fixed list of reasons for leaving, we build the lists dynamically, allowing any reason to be recorded, we are then often asked to provide ranked lists of reasons for leaving, perhaps showing the top ten or twenty, sorted by the most cited. This is a very simple but very powerful report.
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